JIRA OpenLDAP - Test get user's memberships : Failed

I've setup OpenLDAP and connected with JIRA and confluence. LDAP Users are reflected in both. But I'm not able to login via LDAP user in JIRA or conlfuence and getting below error while performing test.

Test Remote Directory Connection

 Test basic connection : Succeeded

 Test retrieve user : Succeeded
 Test user rename is configured and tracked : Succeeded
 Test get user's memberships : Failed
 Test retrieve group : Not performed
 Test get group members : Not performed
 Test user can authenticate : Succeeded

Can anyone please help me in that?
Best Regards
Tayyab Khan

3 answers

Hi Tayyab!

From the error, I believe you need to review the membership configurations of the directory you added. In the document about connect JIRA to a LDAP server you have a explanation of each field.

 https://confluence.atlassian.com/display/JIRA/Connecting+to+an+LDAP+Directory#ConnectingtoanLDAPDirectory-MembershipSchemaSettings

Cheers!
Teilor

I have the same problem and didn't find an answer.  

JIRA LDAP server explanation of this field is as short as a fat mans hugo. 

Tayyab needs an answer for "what is the meaning of this failure message?" 

What weng wrong. Whiche attributes are going to be retrieved from ldap server?

There are some group attributes to configure - which precisly  is wrong.

What is the tests that is carried out  against the ldap server ?

 

Ist there any method to debug this?  

 

0 vote
Chen Wang I'm New Here Jul 08, 2018

Got same problem here. I have passed the test of remote directory connection. However,  failed to get user's memberships. And system showed message like "LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903D9, comment: AcceptSecurityContext error, data 531".

I have checked this message from https://confluence.atlassian.com/kb/common-user-management-errors-820119309.html. And asked my ldap server adminster. He add my server hostname in his userworkstation. It still doesn't work...

Chen Wang I'm New Here Jul 08, 2018

Are any solutions here?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

66 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you