Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

JIRA Login Fails with 'User exists but has no unique key mapping' Where is the fix for symptom 4?

Gonzalo Etchemendi
Gonzalo Etchemendi June 7, 2017

Article: JIRA Login fails with 'User exists but has no unique key mapping'

Answer
Watch
Like Be the first to like this
1370 views

2 answers

1 vote
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 7, 2017

What's "symptom 4"?  What docs are you reading?

What version of JIRA is it, and what do the log say?

View More Comments
Like
Gonzalo Etchemendi
Gonzalo Etchemendi June 7, 2017

You will see that for sympton 4 there is no fix described.

Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 7, 2017

Right, there was no way of knowing what you might be reading.  Thanks for the link.

There is a fix - follow the link to the bug.  You'll find it is fixed in there.

Like
Gonzalo Etchemendi
Gonzalo Etchemendi June 7, 2017

I'm sorry Nic, but I do not see a fix for sympton 4, in fact what I see and plenty are reports of this issue. Thanks anyway.

Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 7, 2017

Er, the bug has a clear fix in it.  What are you reading?

Like
Gonzalo Etchemendi
Gonzalo Etchemendi June 7, 2017

Hi Nic, the bug describes different symptoms and a fix for each one of them. Except for number 4. If you are not here to help, please do not bother answering.

Like
Thomas Schlegel
Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 7, 2017

As Nic wrote, there is a link on that page that will lead you to 

https://jira.atlassian.com/browse/JRASERVER-63109

and there you find a solution / workaround for number 4.

Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 7, 2017

Please, read the article.  Follow the link to the bug report and look at the fix there.I am trying to help, but you need to read the docs, I'm not going to parrot them at you.

Like
Gonzalo Etchemendi
Gonzalo Etchemendi June 7, 2017

Thanks Nic and Thomas I apprecciate your time and patience having to put up with Atlassian iliterates. I realised that the issue I'm having is described in: JRASERVER-44835 and the workaround described there does not fix the problem. I submitted a support request.

Like
Reply
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events