JIRA Incoming Mail not working

Im currently trying to figure out how to make our JIRA receive email. We have an SMTP server, using Office 365 as mail client, unblock incoming and outgoing POP and IMAP ports on the firewall, and still the test failed, connection: refused.

Is there anything else missing that I need to do?

1 answer

0 votes
Maarten Cautreels Community Champion Sep 30, 2017

Hi Izzuddin,

I've found this older question: https://community.atlassian.com/t5/Jira-questions/Mail-handler-for-Exchange-Online-office365-mailbox-ADFS/qaq-p/169202

It's using IMAP over port 993 to connect JIRA to an Office365 mailbox.

Hope this helps.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,903 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you