[JIRA] How to prevent e-mail notifications on adding attachments?

In the issue view screen, click 'More Actions --> Attach Files', and upload an attachment. A notification e-mail is sent. Apperantly 'Issue Updated' event is triggered.

One of our clients is asking if there's a way to disable this e-mail notification without affecting the usual e-mail which is sent when an issue is updated. So, when user edits an issue and changes one or several fields, an e-mail should be sent. But, when adding an attachment, an e-mail should not be sent.

Is there any possible workaround to accomplish this?

1 answer

1 accepted

1 vote
Accepted answer
Richie Gee Atlassian Team May 01, 2013

Hi there,

There is an improvement request on these, I think you should vote and perhaps making it more popular by commenting on it.

https://jira.atlassian.com/browse/JRA-29123

This will speed things up as the devs is following this policy on implementing.

Hope this reach out to other customers as well, cheers :)

Thanks! I'm voting for the issue and the related one.

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