[JIRA] How to prevent e-mail notifications on adding attachments?

In the issue view screen, click 'More Actions --> Attach Files', and upload an attachment. A notification e-mail is sent. Apperantly 'Issue Updated' event is triggered.

One of our clients is asking if there's a way to disable this e-mail notification without affecting the usual e-mail which is sent when an issue is updated. So, when user edits an issue and changes one or several fields, an e-mail should be sent. But, when adding an attachment, an e-mail should not be sent.

Is there any possible workaround to accomplish this?

1 answer

1 accepted

1 vote
Richie Gee Atlassian Team May 01, 2013

Hi there,

There is an improvement request on these, I think you should vote and perhaps making it more popular by commenting on it.


This will speed things up as the devs is following this policy on implementing.

Hope this reach out to other customers as well, cheers :)

Thanks! I'm voting for the issue and the related one.

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