After restoring our Jira server backup to Jira Cloud yesterday, we've noticed that avatars are missing.
The backup import worked okay, but there are no avatars restored. I think this happened because on the export.xml (zip), avatars were never included.
Now that everything looks sort of ok, we'd like to import the avatars to have an identical site like the one we had in our on-prem Jira.
Is there any option to just restore avatars without having to import the whole site again? (It took 6-7h to import the xml + attachments)
I'm trying to do the same migration as Alfonso. Just curious, is there a method to restore avatars if I downloaded them from Jira Server along with the attachments.
During the migration, there were options for uploading a backup with issues and uploading attachments. Is there a third migration step somewhere to upload avatars?
If I recall correctly, uploading a zip with just the avatars folder should work.
I followed this documentation;
Basically you need to create a .zip file with that structure but the only folder populated should be the avatars one.
Maybe Ramona can give you better insight :)
Hello Community 🤗 I’m Nikhil, a Product Manager on the Jira Cloud team working on performance improvements. Performance is an ongoing journey and we continue to invest heavily in it. We under...
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