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JIRA Cloud of Sheets was working normal, i have done tons of extraction, today when I try to open, it shows only a blank panel.
I tried on different computers, different browsers (IE and Mozilla), tried reinstalling the addon, and nothing, always getting a blank panel.
Tried to find anything on internet and havent found any solution, i dont have any issues with firewall or ports, since im using my home network right now.
Hi Brian, recently we released a fix (in version v2.3.15) which ensures token errors from backend are handled correctly and the user doesn't get stuck at the side panel in the loading state.
The problem should be resolved now, a very small number of requests were getting 404 from our CDN vendor. We have invalidated our service cache to ensure the requests are processed successfully.
We are also looking at ways to avoid this problem in the future, sorry about the disruption in the service.
I have been used Jira Cloud for Sheets to get data in Gsheet. But from last Thursday, the connection is too slow and I always got this error -> cannot finish querying time, only got part of total row then pop up with these below error.
Can anyone help me please? Thanks a lot!
I have 4 reports. when I use extract to google sheet only 1 of the reports is working and opens with data. The other 3 will open in google sheets however there is no data showing
The rest of my team members have no issues when extracting their reports.
I have cleared my cache. uninstalled and reinstalled. Restarted my laptop but nothing has changed. I have been able to extract to excel however as a business we use google so really need to get this issue resolve asap