We had implemented a workflow and in the process realized that we forgot to include the Resolve form before closing an issue. Now I am left with 93 Issues that I am unable to flip from 'UNRESOLVED to FIXED
I did a lot of research and I have been unsuccessful in finding a way to change it unless Altassian gets involved to help out.
I want them switched to FIXED so that they no longer show on my project dashboard as unresolved.
Thank you for your assistance.
This happens all the time unfortunately: Users aren't perfect, so they often forget to change "Unresolved" to the correct resolution when closing an issue.
So we'd really need to be able to tell JIRA to make the Resolution field Required, but only for the Resolve and/or Close transitions.
At last, after many years, Atlassian seems to have added this to the roadmap: https://jira.atlassian.com/browse/JRA-5783
You need to modify your workflow to allow editing in closed state as noted in this article
As noted above you need to make sure the screen used for closed includes the resolution field.
You should be able bulk edit in closed state.
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