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Issue with removing a specific user from several ticket

Issue with removing a specific user from several ticket

An user in my instance change her team. She still watcher of a lot of issues. We've tried to remove her from these issues but all "classic way dosen't work. Bulk change, removing ticket by ticket. nothing works

Could you help me with that issue ?

2 answers

1 accepted

6 votes

Answer accepted

Have you tried the rest API?

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-watchers/#api-rest-api-3-issue-issueidorkey-watchers-delete

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2 votes

Hi Sylvain,

She should be able to do a Bulk change and quit watching the issues. But you won't be able to do the bulk change for her. Maybe if you log in as her.

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Comment

Hi John,

Thanks for your reply.

I've already tried this option but it doesn't work. That's why I raised this topic.

I also tried to run an automation rules but same result.

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Issue with removing a specific user from several ticket

2 answers

1 accepted

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