Issue with hover over on a User Profile in Jira Cloud

Sanjay Sohal July 17, 2019

When I hover over on a User Profile it does not display their email address anymore.

The issue started: Around July 8, 2019

For example, when I hover over on the Reporter on of a ticket, it was showing the Name. Timezone and email address of the user. But I do not see the e-mail address anymore.

There were no changes made by our superuser. Can we get this fixed? 

1 answer

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Aleksandr Zuevich
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July 23, 2019

Hi,

New profile visibility control settings are launched which allow users to hide or unhide parts of their Atlassian Account profile (https://id.atlassian.com/manage-profile/profile-and-visibility). The default value for email address visibility is "Only you and admins". So emails are not visible for users who have not changed default visibility settings.

Scott Theus
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July 24, 2019

A bit more information to share if interested...

Here is an article about the privacy changes for GDPR compliance.

https://community.atlassian.com/t5/Trust-Security/New-Privacy-Settings-Take-Control-of-Your-Data/gpm-p/1132488

Mark Clark September 20, 2019

Is there a way to turn off the hover completely?

Unless the mouse movement is just right, there is this obnoxiously large profile tooltip in the way.

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nAtE October 31, 2019

Yes, please tell us how to disable the hover cards. Multiple times per day the hover card will persist when not even in a hover state and it block fields on the ticket I am viewing.

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nAtE December 9, 2019

I finally found sweet relief from the "obnoxiously large profile tooltip" by creating an adblock filter:

your-jira-domain.com##:xpath(//*[@id="profilecard-app"]/div)

 

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