Issue with Configuring new domain with IDP

Sai Venkata
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June 21, 2024

 

I'm trying to configure new IDP with new domain in Jira cloud, we have already verified the domain with Atlassian. But the domain is not visible while linking in IDP configuration.

Can anyone help us with configuration process and suggest steps to follow.

Regards,
Sai

1 answer

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Dave Rosenlund _Trundl_
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June 21, 2024

Welcome to the community, @Sai Venkata 👋

How long has it been since Atlassian verified the domain? I could be wrong, but I bet things take some time to propagate.

I have not been through it myself, though. It's just an educated guess.

Best,

-dave

Sai Venkata
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I'm New Here
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June 21, 2024

@Dave Rosenlund _Trundl_

Thanks for you response.

It's been 4 days since Atlassian verified our domain. Do we need more time, or is the current duration sufficient for visible while linking in IDP configuration?"

Regards,
Sai

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