Issue's fields disappear when their values are empty/null


I met a new problem : when I create an issue, fill each field and validate, the resulting issue screen only contains fields whose values have been specified. Fields whose values are empty/null on the creation screen disappear... I did not understand why. Is there anything to do, in order to keep all original fields of create issue screen ? perhaps in the field configuration scheme ...?

Thank you very much,


1 answer

1 accepted

Accepted Answer
4 votes


This is expected behavior. The View screen in JIRA only displays fields with values. You can still see and update the fields on your Edit screen.

If you want all fields to display after creation, you will need to set a default value for each field. Keep in mind that setting a default value for a field will negate any 'required' attribute you have set, as the field will always contain a value.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

23,829 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you