Issue on instance health check - Getting warning on Gadget feed URL

[Tamilarasan]

Hi All,

On checking the instance health check we found an warring returned for the below instance

Gadget feed URL

Please refer below screenshot for reference. Kindly help me to resolve this issue. TIA

[Nic Brough _Adaptavist_]

Welcome to the Community!

Either your base url is set incorrectly, or your network is misconfigured in a way that prevents the server going out of the network and seeing itself there.

The first one is easy to check - go to your Jira and look at any issue you want.  Look in the browser's url bar and you will see something like https://jira.ourdomain.somewhere/browse/ABC-123 or https://ourdomain.somewhere/tools/jira/browse/ABC-123. 

Or even just the dashboard, as a non-issue page - that'll be https://jira.ourdomain.somewhere/secure/Dashboard.jspa or https://ourdomain.somewhere/secure/Dashboard.jspa

The base url of your Jira needs to be set to the bit before the "browse"  or "secure".

The networking is harder, you'll need to get on to the server and perform basic DNS lookups, checks on routing, and probably certificates too (the logs will help you find those)