Issue collector not displaying

Mark Patrick December 18, 2020

Issue Collector is not displaying. I can see using the developer tools that there are 2 api calls that return a lot of javascript, the return status is 200. Javascript is enabled. Any help would be appreciated. 

 

Thanks

 

2 answers

1 accepted

0 votes
Answer accepted
Radek Dostál
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 18, 2020

We really need more information to help you out -- what's the html or .js code for the collector, some copy pasta of what you see in the network tab, whether you're getting any console errors, how was the code added to the destination page, etc.

0 votes
Mark Patrick December 21, 2020

It was the collector id. The code that our admin sent was incorrect.

Suggest an answer

Log in or Sign up to answer