Issue Security is not Working on viewissue-export to doc or printable format Edited

Hi,

As per our business requirement, Parent ticket can be viewed by any one and  sub task(s) can be viewed by only reporter and assignee. so We created two different security levels for the parent and sub tasks. It is working fine.

Issue is with viewissue-export , when ever we are exporting the parent ticket to word or printable format it is showing the all the sub task details on the document. so any user can see all the subtask(s), even though they are not in the sub task  security. It is breaching our security concept.

When exporting the issue, why it won't apply the security of the sub task.

Any help on this .

 

Thanks in advance.

1 answer

0 vote

I don't understand the question.

Specifically: "We created two different security levels for the parent and sub tasks.".  Because you can't do that in Jira.

How do you think you have done this?

@Nic Brough [Adaptavist],

Thank you for your reply. For the project we have created two security level as shown below. Default security level will be applicable to parent ticket and other security level will be applicable to sub-tasks.  So user can see their specific (reported/assigned) sub-tasks only.  This is working fine for searching and viewing the ticket. But while exporting only, the security is getting breached every one can see the sub-tasks of others. I hope , i have explained the problem . If you need any further details, please let me know.security.png

Nope.  Jira does not do that.  You have misunderstood how security levels work.  Your sub-tasks do not have a security level.

do you mean , for one project we can have only on security level in the security schema.

No, I mean that sub-tasks do not have security levels. 

Even if you manage to get the field on them, and put a level in (which is where I'm confused about how you think you've done it, because the UI won't generally do it) it is completed ignored

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

565 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you