We are building our Jira Software cloud instance, we are also including Structure. I am trying to create a feature issue type for this hierarchy: epic / feature / story / sub-task.
Is there any way to do this with out using Portfolio? I have read a bunch old questions and answers for this same problem - but nothing new, and nothing suggested has worked for me. We were looking to bring in Portfolio, however the cloud version is near useless and stripped of some key features (like Program). If Portfolio cloud had these features (creating a new hierarchy and Program) - we would consider it as it solves or problem.
Does anyone know if adding an ability to create real issue types is coming?
Thank you for reaching out.
Unfortunately, it is not possible to add new hierarchies in Jira besides the default ones (Epics > Standard issue types > Sub-tasks) without any apps. We have a feature request to allow this kind of customization:
Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.
As a workaround, the Structure app provides you with new hierarchies that you can use to customize your issue type levels:
Let us know if you have any questions.
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