I need to set up about 30 projects in JIRA Service Desk - is there any way to set up a template or transfer all project settings / screens / issue types / workflows / schemes etc onto a new project?
You should install ScriptRunner plugin and used build in script Copy Project
This script allows you to create a new project based on another.
It will copy:
From version 2.1: If you choose to copy issues, all links on issues in the source project will be copied, with one exception. Intra-project links on the project will be reproduced on the respective issues in the copied project. For instance, if you are copying project A to project B, and in A issue A-1 depends on A2, then B-1 will depend on B2. Again, useful for seeding a project with sample issues for onboarding new teams.
You can use Configuration Manager for JIRA to create a "snapshot" of the configuration of a single project which then you can use as a template for creating new projects.
This can be achieved in a few simple steps:
This will effectively create a new project and assign it all the schemes that the "template" project is using.
Note that neither Script Runner nor Configuration Manager still support Service Desk so you'll have to manually copy the service desk settings.
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