Is there a way to setup a notification to a subtask's owner when the issue is transition into a workflow?

My team has the story board setup that multiple engineers could work on the same issue, but each engineer has one or multiple of the subtask(s). Is there a way we could set up an email notification to the sub-task owner when the issue is move to another "work flow"?  Ex: OPEN --> IN PROGRESS.  So the subtask owner know that they could start their own tasks.  

It is a nice to have, but not required since we could simply put a comment in the subtask to alert the subtask's owner.  

2 answers

I do not believe there is a way to do this with JIRA notifications by default.

As you've noted, you would need to take an action on the sub-tasks (such as adding a comment, or transitioning their workflows) in order for this to work.

Scriptrunner might work when added to the parent issue and when moved to in progress looks at linked issues i.e subtask and if the subtask has an assignee the alert is sent.  Or JQL Tricks might also be a good option.  Also look a4 the JIRA Tool Box add-on.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,313 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot