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Hi there. I'm looking at ways to track completion over time not just using opened/closed ticket metrics. I've been playing around with % completion today and it looks like it could be a good option for us. Is there a way to apply it retroactively to past months so I can test fully? Thanks!
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You can add estimates to the issues and then log work on the issues for past dates. That should apply it for past months. It would be a lot of work and it might be best to just start where you are at.
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