Is there a way to limit creation of issue tickets if it reached a certain number of open issue?

Question

Hi Atlassian Community,

I was wondering if there was a way of restricting creation of tickets for a certain issue type if it reached a certain number of open issues for Jira Service Desk Cloud.

example scenario would be, if Issue Type: Change, has reached a number of 10 open issues in my Service Desk Project. If it has reached that number, my users should not be able to create Issue Type: Change

Hope you guys can help with this!

Rafael López Ávila · Answer

Same here, I would like to know how to assign specific number of tickets to a customer/organisation in order to limet their number of requests.

That can be really helpfully.

Thank you in advance.