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Is there a way to keep track of actionable items within an Issue?

Hello Jira Community,

 

As asked in the question, our Jira board often has Issues that have more than a few actionable items within it. I usually end up writing comments or modifying descriptions/comments many times to keep track of changes and progress to the Issue. We even have separate Confluence documents that are sometimes referenced in each Issue.

However, keeping Confluence documents and Jira Issues is quickly leading to double-entries.

I've been pondering and experimenting with different Jira fields, schemes, request types, etc. to keep track of each step of an Issue. So far, what we've come up with is using the Jira Service Desk Portal with several custom fields (checklists, textboxes, date pickers, etc.) and we end up copying those fields into the description or adding a comment, to separate what was asked and what has been completed with the (x) and (/).

Now, beyond creating sub-tasks or getting an app from the Atlassian Marketplace, is there anything that Jira for Cloud offers natively to help keep track of actionable items in a given Issue?

 

Thanks very much,

-Jake B.

1 answer

0 votes
tom lister Community Leader Jan 18, 2019

Hi @Jake Budin

The situation you describe is one Inwould usually address with sub-tasks. What is your reason for wanting to avoid that solution. 

Regards

Tom

We want to avoid using sub-tasks in this particular scenario because the items that need work performed on them usually take less than 10 minutes. Adding and completing a sub-task for each item takes more than a single click.

 

Is there a way to populate a request with pre-defined sub-tasks?

tom lister Community Leader Jan 23, 2019

That is certainly possible with plugins

check out

Automation for Jira

or 

ScriptRunner 

features

Could you please recommend an option that does not involve an extension or plugin?

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