Hello Jira Community,
As asked in the question, our Jira board often has Issues that have more than a few actionable items within it. I usually end up writing comments or modifying descriptions/comments many times to keep track of changes and progress to the Issue. We even have separate Confluence documents that are sometimes referenced in each Issue.
However, keeping Confluence documents and Jira Issues is quickly leading to double-entries.
I've been pondering and experimenting with different Jira fields, schemes, request types, etc. to keep track of each step of an Issue. So far, what we've come up with is using the Jira Service Desk Portal with several custom fields (checklists, textboxes, date pickers, etc.) and we end up copying those fields into the description or adding a comment, to separate what was asked and what has been completed with the (x) and (/).
Now, beyond creating sub-tasks or getting an app from the Atlassian Marketplace, is there anything that Jira for Cloud offers natively to help keep track of actionable items in a given Issue?
Thanks very much,
We want to avoid using sub-tasks in this particular scenario because the items that need work performed on them usually take less than 10 minutes. Adding and completing a sub-task for each item takes more than a single click.
Is there a way to populate a request with pre-defined sub-tasks?
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