Is there a way to export/import Service Desk automation rules between projects?

Jack Kelly
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October 9, 2015

I'm getting our test server configured around our workflow. Once I know it is working as desired, I was hoping I could export/import the automation rules, etc. over to our production server. But I don't see a feature in Service Desk that does this. I would prefer not to have to recreate a dozen rules by hand again on production.

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Andreas Haaken _APTIS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 3, 2015

If you are talking about automations IN your workflows, you can use the XML ex-import.

If you use tools, you might user their ways to ex-import.

Which other automations are you using?

Jack Kelly
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November 3, 2015

I'm actually referring to the automation feature in Service Desk under the settings.

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