Is there a way to add a specific email address to a filter subscription?

Is there a way for an issue filter subscription can be set for a specific email address (besides creating a "dummy" account in JIRA)?

It seems like JIRA by default will only allow "personal subscriptions" or subscriptions to certain groups within Jira. There's no way to have an email subscription to go to, well, an email address.

2 answers

JIRA runs the subscription filter for each subscribed user separately. Each user gets only those entries that he have permission to view.

You can't subscribe a filter to email because it is not bound to any JIRA user, thus to any permission level.

There could be a workaround:

If you have access to the database, update the username on the table 'filtersubscription' with an email, restart JIRA and try it.

 

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

802 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you