Let's say "too long" is a day.
Run a filter for something like "updated < -1d and resolution = unresolved". The will give you a list of anything that's open and not updated in the last day, so it's probably going to be quite a long list, but I'm aiming to give you a rough idea, not an absolute. It's a query you should heavily edit to suit you and your users.
Save the filter, then go into the options and subscribe a group to it. The members of the group will be emailed the list on the schedule you set.
Since launching the Jira Software 8.0 and Jira Service Desk 4.0 platform releases in February, many of you have been asking when the next Enterprise release will be so you can take advantage of the m...
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