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Is it possible to set a rule for when issue updated that doesn't run with every change

Sujaira Moughawiche October 21, 2020

Hi,

We have a Next Gen project with the notifications for Issue Update disabled so I created an automation rule to send a notification when an issue is updated but I will like to send only one email if the changes were done very closed together. 

So I some changes the start date, due date and description at a time, I will like to send one email instead of three emails one after the other. 

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Hana Kučerová
Community Champion
November 7, 2020

Hi @Sujaira Moughawiche

maybe you can change the trigger of the automation rule from Issue updated to Scheduled and run this automation each hour or something like this and use JQL to find issues updated in the last hour (updated >= -1h) etc. 

 

automation.png

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