I am using webhooks to notify OpsGenie (a paging solution) about new tickets that are opened in JIRA. Now OpsGenie can only take actions only based on contents of the JIRA internal fields. Custom fields are not "looked at" by OpsGenie.
Now, is it possible to somehow make the Priority field to have the same value as the Severity field so that it is reported on the web hook appropriately?
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