Is it possible to make request field visibility conditional?

We want to simplify a request form as much as possible.

For instance, the form would have a question like "Add another address?" which, when clicked, would show fields for another address. Is that possible?

Or, is it possible to have a multi-step request form, kind of like a request workflow where they need to complete a multi-step logic-conditional process before the request can become an issue?

In fact, this "Ask a question" form seems to do some of the things I'm talking about

2 answers

Hi Michael,

I'm afraid that's not possible using JIRA Cloud. You might be able to achieve something like that customizing JIRA Server, but for Cloud, I don't believe we have anything like that available.

Cheers,

Clarissa.

Hi Clarissa,

Any chance the above feature is available now, on the Cloud version? I've seen it being demonstrated, but I'm not sure whether it was a Cloud or local instance

Looking to achieve the same we have JIRA server.  We want to limit the number of fields on a screen but would like specific fields to show based on specific custom fields that are answered.  How to achieve this using JIRA server?  Is there a user friendly add-on versus using any scripting?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot