I'm trying to automate transitioning between two statuses if the due date field is equal to the current date using the built in automation. I'm pretty sure I have the automation correct but I can't find an applicable trigger.
status = "pending" and duedate = startofday()
Then transition to In Progress
From what I've read, Automation for JIRA is recommended but I want to see if there is another way that i'm missing. Maybe i can do this through the workflow?
Any help is appreciated.
Hi @David Anthony ,
I think you are right that there is no good trigger available in JSD automation for the use case you describe in your scenario. Maybe you can raise a feature request for it.
Solving your case through workflow is not an option either, because your automation should be triggered through a transition then. And that is not the case, as you want to specifically want to search for issues matching a condition based on the comparison of due date vs the current moment in time.
I guess Automation for Jira is probably your best friend in this case, as it allows you to trigger the automation specifically in this type of scenarios.
On a side note - it might be a good idea to modify your JQL to something like:
status = Pending AND due >= StartOfDay()
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