I'm using a the incoming mail handler for years now, but since about one week, I have a problem.
The issues aren't created anymore from the mailbox. At first it was an authentication error, that was coming from Gmail ; I had to manually connect on the account and set a secondary email for recuperation purpose...
I've changed the password of the account, and also updated the password in Jira.
When I test the connection through the VerifyPopServerConnection!update.jspa page it works fine, but when I test through the mail handler I have an error.
The ajax query fails after 60 seconds with the HTTP code 504 ( gateway timeout ).
The failing test URL looks like https://xxxxx.atlassian.net/rest/jira-mail-plugin/1.0/message-handlers/test?atl_token=
My real problem is that in the mean time, the issues are still not created anymore in my Jira, I'm not sure if there is a link with the failing test but maybe it can help.
I'm running the cloud version.
Anyone can help ? maybe deleting / recreating everything would help... I'll give a shot later
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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