The "Done" status issues still stay in the backlog in a next-gen project, unlike in Classic projects. What do I do to make them disappear?
They are cluttering my backlog view.
Like in Classic projects, I am okay if they are visible in the Issues Navigator tab via filters. But Done issues should not be seen in the Backlog in any type of project, IMO. They currently do disappear in classic projects.
Hi @Sharmishtha Balwan welcome to the Atlassian Community and we are happy to assist you with the query.
Please be informed that, on next gen boards on Jira Software Cloud, issues which are moved to status 'DONE' are no longer visible on the Kanban board after 14 days.
Here is the official Atlassian article for the detailed steps and for your future reference:
Alternatively, if you have the Sprints feature enabled, you won’t be able to manually clear issues from your board and here is the detailed article and steps:
And here is the supporting Jira ticket with the resolution:
If my post answered your query, kindly upvote and "accept answer" for the benefit of new members.
You are now able to manually remove Done issue from NG Kanban. you will see this option if you have issues in the Done column via the ellipses at top of Done column. Here is an article regarding this - Introducing-manual-board-clearing-for-your-next-gen-Kanban-board . You also have the ability to click a link at the bottom of done column to take you to a list of all done issues that have been hidden from the board.
Hello @Sharmishtha Balwan ,
If you are working on Next Gen Scrum.
when all issues are in DONE status, Then you can complete the sprint.
Once the sprint completed all the issues are removed from the backlog as same as Classic Scrum Project.
from the date of issues moved to "DONE" After 14 days these issues will removed from Next Gen Kanban Board.
I don't use Sprints feature in the next-gen project right now. But, it seems that the Done stories disappeared from the Backlog & Board views after an hour or so. How could this be?
I mean, I am happy the did disappear, just curious about what the actual disappearing rule is.
The rule for disappearing the cards is by 14 days like in this thread correctly was said.
Probably the issues that now were cleared from the board were put into "Done" column 14 days before - so in other words today was the "deadline" for them?
Otherwise you could take a look at their history what exactly was changed.
@Sharmishtha Balwan Did you have this resolved for you. I experience the same issue (I think). I have let's say 10 tickets closed in the last 5 days, while my Done column is showing only some of them and also one of the shown tickets is really an old one.
I was searching quite a lot to find how the logic works but was not able to identify it. In the normal Jira we can easily regulate when the tickets to be hidden from the view (which is working based on the last updated date, which may be different from the moment when the ticket is closed).
Here, I have a bunch of tickets created/closed in the last 2 weeks - some are showing others - not. Any idea?
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