Now that we have the new request participant field in JIRA SD, is it possible for a customer to add a request participant to an issue? Or does that have to be done by an Agent? It would be highly useful to allow a customer to add another customer as a request participant. (provided that the added participant is a customer within that Service Desk)
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
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