Now that we have the new request participant field in JIRA SD, is it possible for a customer to add a request participant to an issue? Or does that have to be done by an Agent? It would be highly useful to allow a customer to add another customer as a request participant. (provided that the added participant is a customer within that Service Desk)
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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