Now that we have the new request participant field in JIRA SD, is it possible for a customer to add a request participant to an issue? Or does that have to be done by an Agent? It would be highly useful to allow a customer to add another customer as a request participant. (provided that the added participant is a customer within that Service Desk)
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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