In JIRA Cloud is there a way to display the Reporter's email address as a column in search results?

We can only see the "Reporter" field at the moment, which only shows the email address for our "Customer" users on Service Desk (that haven't logged in to JIRA).  For our full JIRA users it shows their username, when we also want to see their email address.

1 answer

1 accepted

0 vote
Paulo Junior Atlassian Team Dec 29, 2015

Hi Damian,


Unfortunately that seems not to be possible. The reason why you can see the email of SD Users is because  JIRA does not create a username string for SD users, and the it's value is populated with the email address. In other words, both email address and username have the same information.

The easiest way to find out a user's email is to mouse over his username.

I hope it helps


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot