Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,786
Community Members
 
Community Events
165
Community Groups

Importing attachments when URI is not public.

Hi all.

I'm migrating from an old external system into Jira using the System's External System Import option, having built a valid json file. This includes attachment files and I'm providing a URI that is valid in the old system (as I've sign into that system), but not  on the Jira's import server.  That is, the URI is not public.

Have others encountered this before and if so, suggestions please, on how to over come during importing.  (Only idea I have have is to import the issues without attachments and afterwards use the API to download each attachment to the issue one at a time.  Pain!)

Many thanks

Bryan

2 answers

1 accepted

1 vote
Answer accepted

Hey @Bryan Tackaberry 

Welcome to community. You can always do the attachment part later with your other idea. You can visit this post to see a similar answer on how to use API to easily achieve transfer to any instance without you downloading any of the files. See my comments on the post link above. Let us know how it goes.

Hi and thank you for your reply.

It's likely my approach will be similar to that you described.  An alternative that might work would be to (temporary) copy all attachments to publicly shared dropbox folder (or similar) before I migrate and supply those URL to the migrator.

 

Again, thank you

Bryan

(Only idea I have have is to import the issues without attachments and afterwards use the API to download each attachment to the issue one at a time.  Pain!)

 

Hi, did you mean download them on hard disk ?

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you