After Import of an JIRA XML I get the ERROR: Access problem from secure/errors.jsp

No access possible to the environment?

What to do?

Description                                                            Time                            Level                                Exception                            
Failed to successfully import JIRA.                             2016-03-15 16:19:00





2 answers

Hi Rob,

it is not good situation. Set up new db scheme and import data from the last backup. Change dbconfig.xml file to this new scheme.


0 vote

You'll probably find a reason in the log files.  Before trying again, you should probably understand that so you can work around or fix it.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

800 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you