After Import of an JIRA XML I get the ERROR: Access problem from secure/errors.jsp

No access possible to the environment?

What to do?

Description                                                            Time                            Level                                Exception                            
Failed to successfully import JIRA.                             2016-03-15 16:19:00

error

 

 

 

2 answers

Hi Rob,

it is not good situation. Set up new db scheme and import data from the last backup. Change dbconfig.xml file to this new scheme.

 

0 votes

You'll probably find a reason in the log files.  Before trying again, you should probably understand that so you can work around or fix it.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,996 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot