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Images lost in description when moving from JSM to JS

Nate Dickinson
Nate Dickinson
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May 5, 2022

I have created multiple issues for a client in JSM which works as the front end for clients. Our development team uses JS and we regularly clone issue types to separate the two entities.  When I clone in JSM using automation, and move the ticket to JS my images and screenshots in the description disappear. In JS I see where the screenshot was, but get a preview unavailable error. How can I keep my JSM content with my ticket as it is cloned and moved to JS? 

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