Images in ticket show "Preview Unavailable"

[Frédéric Wilhelm]

Every time I create a JIRA ticket with pictures or video, then when I open the ticket again the image do not display anymore and display instead "Preview Unavailable".

It happens to everyone in my organisation, with every type of image/video.

Is there a way to solve this ? This is so painful.

On the other thread, I did not find another solution that works (I tried the "Google Chrome" deactivate extension things without success, plus it happens on all navigator).

[Fazila Ashraf]

Hi @Frédéric Wilhelm 

Have you looked at all possible bugs related to that in https://confluence.atlassian.com/jirakb/images-not-loading-and-displaying-preview-unavailable-1409286300.html ?