On our JIRA Cloud installation, we can paste images from the clipboard into the Description field.
But when creating issues, Paste doesn't work. Is this a known limitation of the Create dialog, or have we misconfigured something?
Perhaps you might have a misconfiguration in your settings preventing you from adding attachments in the Create issue view.
Try adding in your Create Issue screen the Attachments field and check if it works in the intended way.
Bear in mind that this is, however, a matter that needs further investigation if not solved this way, so please share a little more details with us here, or feel free to raise a ticket at support.atlassian.com in the Atlassian Cloud project so we can help you with it.
I hope it helps!
I'll get this here as well in case someone else stumbles across this. This is a current product limitation that currently has a feature request open for it : https://jira.atlassian.com/browse/JRA-5015 to allow screenshots to be added in the Create Issue screen.
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