I have enabled email notifications option to receive all the notifications on my gmail account tied to Jira. I used to receive updates regularly until August. From August 6th, I stopped receiving any of the notifications from JIRA to my email. I have checked all my settings, tried changing my password but nothing really worked. It's really weird that I am not receiving ANY of the notifications now. Can someone please help here?
Welcome to Atlassian Community!
I was able to check on our mail server that there was a bounce on your address on August 5 informing that the account does not exist, that's why since the date you mentioned you stopped receiving notifications.
550: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuch... - gsmtp
I removed this bounce and now everything should work as expected.
Please, check if you will receive notifications and let us know if you face any issue.
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