I need to import users into Jira cloud from a CSV file. Does someone know how it can be done? Edited

I want to move users from Jira server to jira cloud. The users from Jira server have been exported to a csv file and it has the following heading.

"Full name","Username","Login details","Group name","Applications","Directory","Is Active","Email Address","Last Login" 

How do I import this list of users into Jira cloud?

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Hi Anoja,

This will depend on your exact Cloud instance and you will need to provide the files to our Cloud Support Team.

I recommend that you follow the formats exactly as they are listed here:

Importing users from CSV Files - see specifically the two example files under Preparing your files

Submit this as a ticket to our Cloud team, and they will be able to let you know whether or not your instance is eligible for import and they can proceed with those files.

Let us know if you have any questions!

Kind Regards,
Shannon

Thanks Shannon ! Is the Password column mandatory in the csv file? 

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