I have created a boolean custom field "IsFeedback" that has two value "True" and "False".
what I need exactly is to modify the "Status" field value according to custom field value as below:
1/ If "IsFeedback" is equal to "true" then "Status" should move to "Feedback" value.
2/ If "IsFeedback" is equal to false then "Status" should move to "Open" value.
PS: i have installed the add-on script runner that allows to create script field so there is a possibility to create IsFeedback as a scripted custom field and then enter related inline code to trigger steps 1/ and 2/
what is the inline script value and the Key value to be able to generate steps 1 and 2.
You'll need to do this as a "listener" - listen for "issue updated" events, and then progress the issue through the workflow as appropriate.
There are some scripts built into the script runner which transition issues - those are a very good start.
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