I'm trying to create an issue of type "Bug" with custom field called "customfield_10040"

[Saranraj Gandhi]

I'm trying to create an issue of type "Bug" with a custom field called "customfield_10040" but I'm getting an error 

error message: {"errorMessages":[],"errors":{"customfield_10040":"Specify a valid 'id' or 'name' for Severity"}

Here is a code which I tried:

fields = {
"project": project_name,
"issuetype": issue_type,
"customfield_10040": [{"id":11938}],
"priority": priority_type,
"summary": summary,
"description": description,
}
print(fields)
new_issue = jira.create_issue(fields=fields)

while looking into the previously created issues via Jira UI my custom field values are looks like the below,

"customfield_10040": {

"self": "https://svmsg.atlassian.net/rest/api/2/customFieldOption/11938",

"value": "Severity-2",

"id": "11938"

}

But I'm getting the same error while using the correct id as mentioned in the customfield_10040.

[Tansu Akdeniz · Accepted solution]

Hi @Saranraj Gandhi 

Welcome to the community.

Can you try this format?

• "customfield_10040": {"id": "11938"},
  

[Saranraj Gandhi]

After trying with the above format I'm getting this error, @Tansu Akdeniz kindly help me to resolve this.

{"errorMessages":["I-nautix environment Affected, Severity are marked as mandatory fields."],"errors":{}}

fields = {
"project": project_name,
"issuetype": issue_type,
"customfield_10040":{"id":"11938"},
"priority": priority_type,
"summary": summary,
"description": description,
}

print(fields)
new_issue = jira.create_issue(fields=fields)

[Tansu Akdeniz]

Since there are other fields required in fields, you have to send that information too in order to create an issue.