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  • I have the same issues, but Filter Query is not the problem (my issues are displayed when I run the filter). No new issues or old are actually appearing in the backlog or the board. What else could be the cause?

I have the same issues, but Filter Query is not the problem (my issues are displayed when I run the filter). No new issues or old are actually appearing in the backlog or the board. What else could be the cause?

Bri Axon
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September 29, 2016

This question is in reference to Atlassian Documentation: Your issue XXX has been created but is not currently visible on the board

I have the same issues, but Filter Query is not the problem (my issues are displayed when I run the filter). No new issues or old are actually appearing in the backlog or the board. What else could be the cause?

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Nic Brough -Adaptavist-
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September 29, 2016

There's a load of things it might be, many of them covered on that doc.  We'll need more information though.

  • Pick one issue that you think should be on the board.  Go to the standard issue view and take a shot of it so we can see the basics (feel free to obscure names or sensitive data - we'll need the field names more than the content, but the more you can show us, the better)
  • Tell us what the board filter is
  • If the board is a Kanban, check the secondary filter too
  • Finally, what status are in each of the columns on the board?

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