I have successfully import from CSV but I cannot find the issues in the system

I imported 12 issues from a CSV file, and despite the confirmation of the import and the log validation, I cannot see them in the system.  Moreover, if I search the ID number does not provide any results.  I did it 3 times, and every time it was the same.  Can anybody helps?  Thanks in advance

1 answer

Hey Daniel,

Can you try project re-index first and if it does not resolve, Can you send me screenshot of confirmation of log. The log should say check created issues in issue navigator as a link


Thank you



Thank you Chander, I did re-index the project without success.  Here is the copy of the log.  As you can see every issue is succesfuly imported and given and ID.  That ID is not found anywhere!

Strange, no?

Thanks in advance


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,979 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot