My customers see the "Escalate" button on their tickets, how can I disable that and in which logic do customers scalate tickets themselves?
Help me disable that for customers, thanks.
You can remove the option by doing the following:
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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