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I cant move projects

I get an error whenever I try to move or delete a issue in jira. I get the error

com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10516]

I would like to migrate it to the cloud but I need to fix this database issue before I move it or I am just going to be bringing the problems with me.

 

1 answer

0 votes
Daniel Ebers Community Leader Nov 02, 2020

Hi Erwin,

this is definitely something that should be looked in to.

Surely a backup and a test on a non-production environment (if feasible) would be a great idea.

Have you seen already the knowledge base article on this topic?
https://confluence.atlassian.com/jirakb/reindexing-fails-with-expected-exactly-2-rows-error-in-jira-server-779158916.html

Cheers,
Daniel

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