I cannot see notification icon

Hanife August 27, 2024

Hi,

I cannot see notifcation icon on our Jira(data center) side. By the way, I can see it on confluence side. Is there any configuration?

Thanks for help

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Samuel Gatica (ServiceRocket)
Community Leader
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August 27, 2024

Hi @Hanife 

To the best of my knowledge, there is no Notification icon in Jira DC. I have verified this with my instance, and there does not appear to be such an icon.

I also found this suggestion open Notifications Icon/List 

 

Best regards
Sam

Hanife August 31, 2024

Thank you very much Sam

0 votes
Shikha Verma
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August 27, 2024

Hi @Hanife, Welcome to the community. 
Jira Data Center does not have a dedicated notification icon like Confluence. 

If you want to set notification settings, Please Check Notification Settings in Jira and Ensure that it is enabled and set to "HTML". Also check User Permissions Ensure that the user is part of a group that has the "View notification" permission. 

Hanife August 31, 2024

Thank you very much Shikha, I will check them

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