I am unable to assign jira tickets to myself, despite being added in the required groups

[Prashanth Karunakaran]

Hi Team,

I am unable to assign jira tickets to myself, despite being added in the required groups
how to get this permission

[sanam malleswari]

Hi @Prashanth Karunakaran

are your assignee and assignable user issue permissions are correct?

[Prashanth Karunakaran]

Hi @sanam malleswari ,

yes they are right

[sanam malleswari]

Try to inspect your permissions through permission helper.
In project permission scheme this option is available. Follow below path to reach permission helper.
project settings>>permission scheme>>Left side of Actions

[Prashanth Karunakaran]

@sanam malleswari  unable to find it, can u pls help 

[Prashanth Karunakaran]

@sanam malleswari is it possible to connect once pls ?

[Prashanth Karunakaran]

I am added to the required role even then , i am not able to assign ticket to myself

[sanam malleswari]

hope this page will help you.
https://community.atlassian.com/t5/Jira-questions/How-do-I-access-the-Permission-Helper/qaq-p/762904

[Prashanth Karunakaran]

@sanam malleswari i have the permissions, and admin access also.
still not able to assign ticket

[Prashanth Karunakaran]

@sanam malleswari how to check if i have the license ?