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I am not able to add a specific user to the Tempo Sheet .

Kalyana CH
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 05, 2023


In my daily routine i am onboarding users to Jira and Providing the access to tempo sheets (Adding the user to tempo sheet group).  Specially for a particular user i am facing issue as  i can not added to the Tempo teams. System throwing error message as user i snot part of Tempo but in back end i can see user is part of tempo time sheet group.


Where i am missing ?Could some one help me on this

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 05, 2023

Hello, Good day. If the new user is able to access Jira cloud instance and able to view/access issue's then Jira license is fine. Please create a ticket with tempo team at

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