How to use Teams field in Automation Rule

[Leonie Kemnitz]

I would like to automate the ticket system so that the teams are assigned automatically. Unfortunately I get an error message, what is wrong with my code?

Greetings,

Leonie

[Bill Sheboy · Accepted solution]

Hi @Leonie Kemnitz 

As the rule editor shows, the syntax for your JSON expression is incorrect.

Perhaps try this, assuming your custom field id value is correct:

{
  "fields: {
    "customfield_10001" : "your team id value"
  }
}

Kind regards,
Bill

[Leonie Kemnitz]