Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to update Insight Object Attribute when linked Jira Issue Field Duedate is exceeded

Hello all,

we are trying to update the field of an Insight object (status field) when the due date of an issue associated with the object is passed.

What are the possibilities to do this? Does anyone have experience with this, which option is best for this as well?

Software and Addons:
Jira Server (Core, Service Management, Software).
Jira Automation

I hope someone can help me and thank you in advance for this! :)

1 answer

1 accepted

0 votes
Answer accepted

I think you can do this all within insight automation.

  • Go to your insight object schema configuration page and navigate to the Automation tab.
  • Create a new rule
  • Give it a name, description and some user with permission to change attributes
  • Add a trigger
    • Trigger = Scheduled Event
    • Condition = objectType= XXX and object Having connectedTickets(duedate < now() and resolution is empty) and Status != YYY
      • Where XXX is the object type you want to change
      • And YYY is the Status that you will change to (so you don't process them again)
    • Cron Expression: Some regular interval. Perhaps daily
  • Add an action
    • Action = Attribute Value
    • Attribute Name = Status
    • Value = YYY

Save the rule and wait for the specified interval to happen and watch your insight_automation.log

Thank you a lot! It worked. :)

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you