I just started my trial period and I find doing the most simplest things very hard (or counter-intuitive).
For example, I want to see the child tasks of a certain task from backlog or sprint and I wasted more than an hour trying to configure it.
So, I would appreciate if anyone can tell me how to do that.
P.S. In the last 30 min I have seen so many times the "Sorry, we had some technical problems during your last operation" error, that I am kind of afraid to click the buttons... is the trial a beta or untested product?
Funny i encountered the same request today....and was looking for a veryfing answer in the community, however i can't find that...which is a bummer because the thing is, i think it depends on the type of board you use. And before anyone starts rambling and posing their opinion this what i found and encountered.
Team One uses a Scrum board in Jira and it doesnot show the sub-tasks in the backlog view, just the parent. Perfect nothing wrong there...
Team Two uses an Kanban board in Jira and it DOES show the sub-tasks in the backlog view. It features this little hook, when you click on it the subtasks are shown.......
So if the functionality is in there for Kanban why not for Scrum??
Because in my opinion this is usefull!
The thing that is funny to me about this whole thing is that they actually provide this feature with seeing subtasks on the planning board through their Kanban board. So Atlassian thinks it is important enough to have it there but not important enough to have it on the scrum board.
You have been asking why it is important to have. I'll give you that answer. It allows you to prioritize the sub-tasks within a task. It doesn't allow you to prioritize a subtask above another task. So that argument doesn't even hold water. The feature is there. Why can't you apply it to your whole system rather than half of it.
As for the latest jira software version, although its not possible to see subtasks on the backlog as an independent line (and, agreeing with @Nic Brough, you shouldn't be prioritizing subtasks as independent items), it IS POSSIBLE to list subtasks of a given issue, and that may help to prioritize the issue, based on subtasks count, for example. It's a matter of adding the field to the backlog view:
This way, on your backlog view, you should see subtasks this way:
Thanks Rodrigo, for your response. Rewording my question:
I have a story S with 3 sub-tasks T1,T2 and T3. T1,T2 are associated to a component API. S is to be completed in Sprint 1. I have not started Sprint 1 yet.
I defined my board as based on the query : component = API
I expected to see : S with T1 and T2 displayed for the current sprint. But that does not happen. None of S,T1 and T2 are displayd
@Nic Brough [Adaptavist] I am trying a slightly different situation - I have a story which is being worked on by multiple roles in my team ( a UI designer, an API developer, an Android developer etc). I have one or more sub-tasks for each of these teams in my story. I used component to identify whom the subtask was meant for. I would have liked to have a board which shows each team what the status of each sub-task was. What is the best way to do it
I think the best approach here would be to add query swimlanes to a board, based on components. Something like this:
The board will then look like this:
It should be noted that subtasks belonging to more than one component will be showed on the board on the top configured swimlane.
It should be also noted that the board filter must include issues of the required subtask issue type .
The logic is quite simple - there's no need to see sub-tasks in the backlog. You prioritise (i.e. shift the backlog around) at a story level. By definition, if you have subtasks on a lower priority story, they cannot be more important than the subtasks on a higher level story. As you don't need to prioritise subtasks at that level, showing them in the backlog is just noise, so the board doesn't bother. (You can re-order them on the story)
On the technical error, no, a trial is the full version, and Atlassian keep it right up to date. It is a form of beta or test-bed in some ways - Cloud gets regular deployments of the latest code every few weeks. But it's tested code that Atlassian have a lot of confidence in. If you continue to get these errors, I'd log it with support though, as getting them repeatedly is an indication of a failure on the server, and they need to look at those whether it's a trial or not.
@Nic Brough [Adaptavist]
"showing them in the backlog is just noise" - it is not noise because by default will be collapsed under the story.
"there's no need to see sub-tasks in the backlog" - there are people that check the backlog/sprints (upper management, customers that are billed based on that stories, etc); they see an estimate for a story and it seems to much (or too little); seeing just under the subtasks helps; (or maybe the story was badly split into subtasks, etc.) Just seeing them there is very useful.
Or maybe it is the wrong place to see that; it there another place where I can see the entire Epics -> stories/tasks -> subtasks tree?
I don't think a backlog view of a story is the right place to be re-estimating stories. The backlog view is for prioritisation and planning a sprint. If a story is the wrong size, then you'd normally go into it so you can re-size it based on all the information on it. A summary, even with a pile of sub-tasks, doesn't usually tell you enough to re-size it.
The second point is much the same as the first. If you need the detail, you probably need all of it. The backlog is for planning, not micromanagement, billing or the other stuff that probab;y means you should be looking at the issue.
The short answer is that you simply don't need sub-tasks on the backlog.
Not being able to show tasks in the backlog view, even as a customizable option, is a big issue. The argument @Nic Brough [Adaptavist] makes – "there's no need to see sub-tasks in the view" is too far-reaching. It's like saying "there's no need for you to have orange juice".
The way I manage my sprints depends on me being able to see all my subtasks in the backlog in a list, and there's nothing inherently incorrect about it.
That reason is simple to understand as well – I may have a story that that spans multiple sprints and I want to decide which tasks to pull into a sprint. Now you may not think that that is a good way to manage stories, but I've collected enough data to show that it does. Presently there isn't a view that contains all my stories and it's subtasks (backlog + current sprint). The "backlog" view, a misnomer since it contains the sprint as well, comes close but doesn't contain subtasks.
A view is a view, a collection of objects on the screen that makes it convenient for a user to manage data, and ultimately decisions, on a screen. You and I can differ on what that is, but Atlassian needs to recognize that here instead of imposing what it thinks is the best way for me to manage sprints.
You don't really explain why your subtasks are apparently so important. To reuse your analogy, I'm not saying "there's no need for you to have orange juice", I'm saying that when you are looking at a backlog, and you decide you want some orange juice, you are then trying to rank that as more or less important than desires for apple juice, milk, tea or beer. In that view, the sub-tasks of getting oranges, juicing them, getting a glass, etc are really not relevant.
What it sounds like you have done here is got your Epic/story/subtask breakdowns done at the wrong levels. "Story that spans multiple sprints" is a red flag for a start, and a desire to micromanage sub-tasks when their order is utterly irrelevant to a backlog is a strong indicator that something is wrong.
I don't need to explain why my subtasks are so important to me. They're important because I think they're important. You made the assertion that "there's no need to see sub-tasks in the view", which is a personal opinion at the end of the day. There is a need to see subtasks for a story and I can do that by opening the story up itself. I prefer not to do that and have my tasks listed below the story in the "Backlog" view. You may not like it, but that's your opinion, i.e., your "view".
When you assert "... have done here is got your Epic/story/subtask breakdowns done at the wrong levels", you are making the assumption about the way I run my sprints. As I said earlier, you may think that it's not a good way to manage stories, but the data I've collected shows that it is. It doesn't matter what you think ought to be better. I have a counterexample to show you're wrong.
"A strong indicator" is just that – an indicator. Not a hard rule.
I understand that it's an opinion, but I still cannot see any value in seeing the subtasks. If you would explain how they are useful to you, I might, but until I see that, I can only assume that you're doing your estimation/ranking at the wrong levels.
So demonstrate some. My imagination may well be limited and I simply can't work out any real use for it, and that's why I say what I do. If someone could show me a useful case, I'd accept it. No-one has yet - they're usually not understanding the backlog evaluation process.
I don't want to rank them; i simply want to see the story and their sub tasks (as you can in the detail pane if you click on the parent) in the main backlog view. I don't want the ability to re-order or separate or any of that; i just want a collapsible list so I can see everything right there.
First off, writing off a feature request because it generates complicated questions is a terrible rationalization to not implement it. Those complicated questions are independent, potentially worthy or necessary questions that when addressed ought either to make the product better or, at the very least, inform Atlassian of their choices.
Speaking more directly, since the proposal is to have an option to make subtasks viewable, they won't cause clutter when turned off.
I know this has been discussed many times and the response has always been that sub-tasks are not part of planning, therefore not needed. We are trying to manage more then just development in the stories. We are including UX, development and test. I know this may not sound appropriate, but I'm not sure I'm that far off according to Dean Barker, Director of User Experience at Optum (see article). As Andy K mentions, shouldn't the user determine what is noise? It seems that managing tasks and resources (ux, dev, test) that represent a story would defintely be part of planning. How would you suggest (besides links) that you organize the different tasks of a story?
we like to quickly skim the sprint tree and understand the total amount hours required for each story and then prioritize them. The parent story current does not include the subtask hours.
we kind of use kanban and sprint toegether. Moving the story around does not update the Kanban board. Can you advise.
Ah, now that's related to a different problem. JIRA Software essentially does not support estimating at sub-task levels. Move the estimates up and it'll work quite well.
"Moving the story around does not update the Kanban board" suggests that your boards are configured in a way that means some updates don't appear. We'd have to have a closer look at the configs to help you with that one.
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